Privacy Policy

Last Updated: August 31, 2025

Brainzil, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Puzzleship (the "Site") or use our services.

1. Information We Collect

Personal Information

When you register, subscribe, or contact us, we may collect your name, email address, payment information (processed securely by third-party payment processors), and other details you provide.

Usage Data

We automatically collect information about your device, IP address, browser type, pages visited, time spent on the Site, puzzle completion times, difficulty preferences, and interactions with puzzles to improve your gaming experience.

Game Progress and Performance

We collect data about your puzzle-solving performance, including completion times, accuracy rates, preferred difficulty levels, and progress through puzzle collections to provide personalized recommendations and track your achievements.

Cookies and Tracking Technologies

We use cookies for guest users to maintain session state, save puzzle progress, remember theme preferences, and for analytics to understand user behavior. See our Cookie Policy for detailed information.

Analytics Data

We use third-party analytics tools (such as Google Analytics) to collect aggregated data on site usage, popular puzzle types, and user engagement patterns.

Children and Privacy: We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

2. How We Use Your Information

To provide and improve the Site, including daily puzzles and premium features.
To process subscriptions and payments securely.
To personalize your puzzle experience and provide difficulty recommendations.
To send newsletters, puzzle updates, or promotional materials (you can opt out anytime).
For analytics to understand usage trends and enhance user experience.
To track your puzzle-solving progress and achievements.
To comply with legal obligations or enforce our Terms of Use.

3. Sharing Your Information

We may share information with:

Service providers (e.g., payment processors, analytics providers, cloud hosting services) who assist us.
Affiliates or in connection with a business transaction (e.g., merger, acquisition).
Law enforcement or government agencies as required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable security measures including encryption, secure servers, and access controls to protect your information. However, no method of transmission over the internet is 100% secure. You are responsible for securing your account credentials.

5. Your Rights

Depending on your location, you may have rights to:

Access your personal information we have collected
Correct inaccurate information
Delete your personal information
Object to processing of your data
Export your data in a portable format
Withdraw consent where processing is based on consent

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Game progress and achievement data is retained to maintain your puzzle history and personalization.

7. International Transfers

If you are outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country. We implement appropriate safeguards to protect your information during such transfers.

8. Third-Party Practices

The Site may include third-party content, social media integrations, or links to external sites. Their privacy practices are separate from ours and we encourage you to review their privacy policies.

9. Changes to Privacy Policy

We may update this policy from time to time. Material changes will be posted here with an updated date, and we may notify you by email or through the Site.

10. Contact Us

For privacy questions or to exercise your rights, contact us at:

Email: privacy@puzzleship.com
Address: Brainzil, LLC - Privacy Requests
Contact form: Available on our website